1. Introduction
2-M is committed to protecting the personal data of its clients and individuals. This policy outlines how we collect, use, store, and protect personal data and how individuals can exercise their rights regarding this data in accordance with the requirements of the General Data Protection Regulation (GDPR).
2. Data Protection Responsibility
2-M is responsible for the protection of the personal data of its clients and individuals. We have appointed a Data Protection Officer (DPO) who is responsible for ensuring the compliance of our personal data protection practices with the GDPR requirements.
Individuals can contact our DPO at the following address: rgpd@2-m.fr.
3. Data Collection
2-M collects only the personal data necessary for the provision of our IT services. We do not collect sensitive data unless expressly authorized by law or with the explicit consent of the individual.
We may collect personal data in various ways, including through our websites, applications, by phone or in person. The personal data we collect may include, but is not limited to:
- Personal identifiers such as name, address, phone number, email address, date of birth, etc.
- Login and browsing information such as IP address, cookies, web pages visited, etc.
- Payment information such as credit card numbers and billing information.
4. Data Use
2-M uses personal data of its clients only for the provision of our IT services. We do not share this data with third parties unless necessary for the requested service or required by law.
We may use personal data to:
- Provide our IT services and respond to client requests.
- Improve our services and client experience.
- Provide information about our products and services.
- Comply with legal and regulatory requirements.
5. Data Retention
2-M retains personal data of its clients for the duration necessary to provide the requested services and to comply with legal and regulatory requirements. We implement data retention policies to ensure that personal data is securely stored and appropriately erased when no longer necessary.
6. Rights of Individuals
2-M acknowledges the rights of individuals regarding their personal data, such as the right to access, rectify, object, delete, and port their data. We are committed to responding to requests from individuals in a timely manner.
Individuals can exercise their rights by contacting our DPO at the following address: rgpd@2-m.fr. We will review requests from individuals and take appropriate actions to respond in accordance with legal and regulatory requirements.
7. Data Security
2-M implements appropriate security measures to protect personal data against unauthorized access, disclosure, modification, or destruction. We have implemented information security policies to ensure that personal data is handled securely. These measures include, but are not limited to:
- Limiting access to personal data only to authorized individuals who need it to perform their work.
- Using security software to protect personal data against malicious attacks.
- Regular training of our personnel on information security practices.
8. Data Breaches
In the event of a personal data breach, 2-M is committed to notifying the competent authorities and individuals in accordance with legal and regulatory requirements. We have established procedures to manage data breaches and will take appropriate measures to minimize the effects of any data breach.
9. Training and Awareness
2-M is committed to training and raising awareness among its personnel regarding GDPR requirements and measures to protect personal data. We are also committed to raising awareness among our clients about personal data protection and informing them about their rights.
10. Revision of Personal Data Protection Policy
2-M will regularly review this personal data protection policy to ensure its compliance with legal and regulatory requirements. Updates to this policy will be posted on our website and communicated to individuals as necessary.
Contact
If you have any questions or concerns regarding our personal data protection policy, or if you wish to exercise your rights regarding personal data, you can contact our DPO at the following address: rgpd@2-m.fr.
